213 Works

A Framework for the Identification of Spreadsheet Usage Patterns

Thomas Reschenhofer & Florian Matthes
Spreadsheets are omnipresent in today's enterprises, in particular for supporting business users in their decision-making. Thereby, they are used in various ways to support business processes, i.a., in the areas of financial reporting, resource management, and project management. However, shortcomings of prevalent spreadsheet software (e.g., limited collaboration support) have negative impacts onto the risk and compliance efforts which are dictated by both the company's goal of reducing the risk of financial losses as well as...

IT-user-aligned Business Model Innovation (ITUA) in the Sharing Economy: A Dynamic Capabilities Perspective

Amelie Sach
We introduce the sharing economy as an IT-enabled phenomenon that is distinct from existing socioeconomic modes of interaction. While research on the consumer perspective is growing, studies examining the complementary organizational perspective seem to be lagging behind. Our study therefore aims to investigate the firm stance by analyzing how successful sharing economy organizations manage their business models. We choose the business model as a unit of analysis, as it allows incorporating IT as an integral...

selfsurvey.org: A Platform for Prediction-Based Benchmarking and Feedback-Enabled Survey Research

Till Winkler, Marko Sarstedt, Marian Keil & Paul Rost
This design research builds on the idea to combine the strengths of traditional survey research with a more practice-oriented benchmarking approach. We present selfsurvey.org, an online survey platform that allows providing instant and respondent-specific feedback based on a scientifically grounded research model and a structural equation model-based prediction technique. Based on the partial least squares analysis results of a training dataset, selfsurvey employs a scoring algorithm to derive respondent-specific predicted scores, compares these with the...

Look Who's Co-creating: Employer Branding on Social Media

Maxim Wolf, Julian Sims & Huadong Yang
Web2.0 changes the way information, services and products are created. Companies engage with consumers in a process of co-creation to invent, shape and generate added value. This trend has been labelled Enterprise 2.0. This interdisciplinary study joins the fields of Information Systems, Marketing and Human Resource Management and provides an insight into how the models of value-, product- and service co-creation can be applied to the domain of employer branding. Based on the DART-model of...

Does CEO's IT Knowledge Matter? An Empirical Analysis of Earnings Conference Calls

Weifang Wu & Rong Zheng
We study the impact of Chief Executive Officer (CEO)’s IT knowledge on firm performance by leveraging the knowledge-based view and the influence of top management. We take an innovative approach by examining CEO’s conversation with financial analysts and investors in the earnings conference calls, which are considered as the biggest information event for listed companies. We measure CEO’s IT knowledge by counting the amount of IT discussions in the CEO’s answers to IT-related questions at...

FC Bayern München Goes Social - The Value of Social Media for Professional Sports Clubs

Jochen Wulf, Matthias Söllner, Jan Marco Leimeister & Walter Brenner
In 2010, FC Bayern München, one of the world’s most successful soccer clubs, had just finished a successful season from a commercial perspective as well as on the field. With regard to its digital service portfolio, FC Bayern München had successfully established digital content distribution and an ecommerce platform. However, European competitors already had attracted large crowds on social media platforms, such as Facebook or Twitter. It was unclear how social media would contribute to...

Which User-generated Content Should Be Appreciated More? - A Study on UGC Features, Consumers' Behavioral Intentions and Social Media Engagement

Guopeng Yu & Deqiang Zou
Despite researchers have made a great deal of effort on exploring the reasons of travel consumers’ participation in UGC sites and the roles of these sites in different phases of their travel, knowledge on what factors influence travel consumers’ behavioral intentions in social media still remains largely unknown to both scholars and practitioners. With the attempts to find out this, we conducted a two-phase study on Chinese consumers. Utilizing the two sets of data we...

Design of Environmental Performance Monitoring Systems in the Supply Chain: The Role of Interoperability

Eleni Zampou, Katerina Pramatari & Ioannis Mourtos
In response to the mounting request for sustainable supply chains, companies need to assess the environmental performance of their operations and products. Recent studies within the field of Information Systems (IS) argue that information systems can forge supply chain sustainability by monitoring a firm's environmental performance. The latter requires a specific type of Information Systems, namely environmental performance monitoring systems, hence our study focuses on such systems and addresses the challenge of designing them. That...

The Business Alignment of Social Media Analytics

Dominikus Kleindienst, Regina Pfleger & Manfred Schoch
Many companies have realized the immense potential of Social Media (SM) insights and have started to use concepts of Social Media Analytics (SMA) to reveal them. However, despite the importance of SMA, executives frequently hand off the topic to IT departments, instead of being actively involved in the business alignment of SMA. While existing SMA literature frequently identifies this need, it only addresses individual steps of the business alignment rather than suggesting comprehensive approaches. In...

Linking Report Individualization and Report Standardization: A Configurational Perspective

Martin Kretzer
Many organizations are facing the challenge that employees supplement their standardized Accounting Information Systems (AIS) with individually tinkered spreadsheets or other types of workaround systems. While such supplements provide employees with the flexibility to adjust the AIS to their individual preferences and to respond quickly to new opportunities, these supplements also cause adverse effects such as data redundancy, limited report reuse, loss of economic scale effects, and loss of compliance with regulatory and supervisory reporting...

Evaluating Idle Time Policies for Real-Time Routing of a Service Vehicle

Stephan Meisel & Martin Woelck
We empirically evaluate a number of alternative decision rules for real-time routing of a service vehicle. The particular feature of the decision rules is that they aim at more efficient routing of the vehicle by deliberately introducing vehicle idle times. Our goal is to provide both routing information system providers and supply chain operators with criteria for application of these policies in practice. The main characteristic of the class of routing problems considered is that...

An Investigation of the Role of Business Analysts in IS Development

Debra Paul & Yin Leng Tan
Business analysis has developed since the early 1990s as an IS discipline that is concerned with understanding business problems, defining requirements and evaluating relevant solutions. However, this discipline has had limited recognition within the academic community and little research has been conducted into the practices and standards employed by business analysts. This paper reports on a study into business analysis that considered the activities conducted and the outcomes experienced on IS projects. Senior business analysts...

A Descriptive Literature Review and Classification Framework for Gamification in Information Systems

Christian Schlagenhaufer & Michael Amberg
Gamification evolved to one of the most important trends in technology and therefore gains more and more practical and scientific notice. Yet academia lacks a comprehensive overview of research, even though a review of prior, relevant literature is essential for advancing knowledge in a field. Therefore a novel classification framework for Gamification in Information Systems with the intention to provide a structured, summarized as well as organized overview was constructed to close this gap of...

The Multi-commodity Cable Trench Problem

Silvia Schwarze
In the design of wire-based networks, the implementation of infrastructure is a major cost component. One way to obtain cost savings is to coordinate trenching activities of different network operators, e.g., telecommunication providers may join forces with local communities when digging roads or pavements. In this work, the Multi-Commodity Cable Trench Problem (MC-CTP) is introduced that aims at detecting cost minimizing network structures including the option to reduce trenching costs by a joint realization for...

Why Are Consumers Willing to Pay for Privacy? An Application of the Privacy-freemium Model to Media Companies

Michel Schreiner & Thomas Hess
Monetizing their users’ personal information instead of charging a fee has become an established revenue model for platform operators—a new form of media companies specialized in aggregating, managing, and distributing user-generated online content. However, the commodification of privacy leads to privacy concerns that might be a risk for such businesses. Thus, a new approach is to focus on consumers’ willingness to pay for privacy, assuming that monetizing privacy protection might be an alternative revenue model....

Effectiveness of Role Plays on Process-oriented Behaviour in Daily Work Practices: An Analysis in the Financial Services Sector

Michael Leyer, Ann-Kathrin Hirzel & Jürgen Moormann
We examine whether role plays have the potential to advance process-oriented behaviour (i.e. employees perform their activities while considering other activities and colleagues in the process) of employees in daily work practices. Process-oriented behaviour is difficult to achieve. In our paper we argue that role plays in which participants take over fictitious roles are a promising learning method. However, effects of role plays on subsequent behaviour in daily work practices are missing so far in...

Ships & Roses: A Revelatory Case Study of Affordances in International Trade

Thomas Jensen & Ravi Vatrapu
International trade involves crossing several organizational boundaries. This revelatory case study follows fresh cut roses’ journey from the growers in Kenya to the retail distribution in Holland and shows relatively high barriers related to the associated activities, information and documents, etc. Our empirical findings reveal the serious limitation that existing inter-organizational system (IOS) only facilitates actor-to-actor information forwarding in a communication chain of peer-to-peer communication along the supply chain and has no provision for persistent...

The Danger of Replacing Human Interaction in IS-driven Collaborative Consumption Services

Simon Trang, Sebastian Busse, Johannes Schmidt, Tamara Falk & Mauricio Marrone
The increase usage of collaborative consumption services illustrates a significant shift in modern consumption behaviour. In order to simplify the process of collaborative consumption services, some providers are increasing the integration of IS and in some cases they are eliminating human interaction. We investigate how acceptance of collaborative consumption is affected by the elimination of human interaction. A research model in the context of P2P car-sharing is developed to explain service acceptance through the perspective...

The Dual Role of Perceived Effort in Personalized Recommendations

Dimitrios Tsekouras & Ting Li
Effort has been central in decision-making and effort saving is one of the main benefits of the use of recommendation agents (RAs). Since human-computer interactions tend to mimic human social encounters, we focus on two distinct types of perceived effort, namely user and RA effort. In two experimental studies in diverse empirical contexts, we provide generalizable insights on how these types can influence perceived RA quality. More specifically, we show that perceived RA effort increases...

Exploring Organizational Level Continuance of Cloud-Based Enterprise Systems

Sebastian Walther, Saonee Sarker, Nils Urbach, Darshana Sedera, Torsten Eymann & Boris Otto
As cloud computing has become a mature technology broadly being adopted by companies across all industries, cloud service providers are increasingly turning their attention to retaining their customers. However, only little research has been conducted on investigating the antecedents of service continuance in an organizational context. To address this gap in research, we carried out a quantitative-empirical study. We developed a conceptual model that builds on previous research on organizational level continuance. We tested this...

Looking Behind the Stage: Influence and Effect of Software-as-a-Service on Socio-technical Elements in Companies

Andreas Jede & Frank Teuteberg
With Software-as-a-Services (SaaS), benefits such as cost efficiency and flexibility gains are associated, which drive decision-makers to increasingly take this technology into account not only for supporting business processes, but also for core business processes. However, the trailing IT organizational impacts of SaaS integrations after the implementation phase often remain hidden. This paper examines the effects of SaaS on the perceived technical change radicalness and the perceived IT organizational changes from the perspective of the...

A Tale of Two Cities: Information Security Policy Compliance of the Banking Industry in the United States and South Korea

Hwee-Joo Kam, Pairin Katerattanakul & Soon-Goo Hong
This study compares the information security policy (ISP) compliance of the banking industry between the United States and South Korea. The distinctive differences of national culture between both nations has led to meaningful findings of ISP compliance at the organizational and individual levels. Drawing on the Cross Value Framework (CVF), this study conducted a survey and distributed questionnaires to the banking employees in the United States and South Korea. Our analysis results reveal that organizational...

Retail Warehouse Loading Dock Coordination by Core-selecting Package Auctions

Paul Karaenke, Martin Bichler & Stefan Minner
Congestions at loading docks can cause severe delays in logistics processes and cause increasing bottlenecks for truck routes. For warehouses, uncoordinated arrivals of trucks make appropriate staffing difficult and congestions can interfere with other processes at the facility. To mitigate congestions at loading docks, we propose package auctions to allocate time slots to trucks. The contribution of this research is the application of core-selecting package auctions to address the loading dock congestion problem. We propose...

Understanding the Internet of Things: A Conceptualisation of Business-to-Thing (B2T) Interactions

Alexandra Kees, Anna Maria Oberlaender, Maximilian Roeglinger & Michael Rosemann
The Internet of Things is widely regarded as one of the most disruptive technologies as it integrates Internet-enabled physical objects into the networked society and makes these objects increasingly autonomous partners in digitised value chains. After transforming internal processes and enhancing efficiency, the Internet of Things yields the potential to transform traditional business-to-customer interactions in a way previously not thought of. Remote patient monitoring, predictive maintenance, and automatic car repair are only some innovative examples....

Quantitative Longitudinal Research: A Review of IS Literature, and a Set of Methodological Guidelines

Flavius Kehr & Tobias Kowatsch
Data captured at different points in time provides the basis for longitudinal research. It is unquestioned that several IS phenomena deal with change over time such as post-adoption behavior with respect to IT artifacts. However, cross-sectional research designs are predominantly applied in the IS field up till now. This paper is therefore written not only to motivate the IS community to apply longitudinal research to time-variant IS phenomena but also to discuss common pitfalls. For...

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  • 2015
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