Emotions and Complex Social Problems (Turkey)

, Elizabeth Summerell, Karolina Dyduch-Hazar & Meghann Matthews
Apologies can improve intergroup attitudes in a number of ways such as fostering forgiveness, changing attitudes towards the outgroup after an apology has been given, and restoring trust (for a review, see Blatz & Philpot, 2010). However, there are many psychological barriers experienced by transgressors hindering their willingness to offer an apology, including: Low concern for the victim or relationship, perceived threat to the transgressor’s self-image, and perceived apology ineffectiveness (Schumann, 2018). Humility may be...
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