The Reference Interview: Theories and Practice

The reference librarian's task is to translate the patron's question into one that can be answered with the library's resources. The first element of that task is to know what the patron wants; the second is to know what resources the library has and how to use them. Reference librarians must learn continuously throughout their careers, both because new resources become available, but also because patrons present questions requiring new resources. This article will focus...
This data repository is not currently reporting usage information. For information on how your repository can submit usage information, please see our documentation.