The U.S. Coast Guard public affairs officer: roles, perceptions, and culture – a communication excellence study

U.S. Coast Guard missions have grown considerably since it transferred to the Department of Homeland Security (DHS). Using "best practices" from the excellence theory of public relations and high reliability organizational theory, this study examines whether the current structure of the U.S. Coast Guard public affairs program is sufficient to effectively provide a full spectrum of public affairs services over the range of activities that the service has been engaged in since transferring to DHS....
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