Data-driven Operation in Fire/EMS

Hezedean Smith
Describes use of data in Charlottesville Fire Department operations including neighborhood risk reduction, response time analysis, unit hour utilization, overtime dashboard, drive-time analysis, call volume analysis , personnel workload, incident heat mapping, patient disposition analysis, turn out time tracking. Analyzes data-driven changes made to Neighborhood Risk Assessment procedures including sending the closest ā€¯appropriate" ambulance to ALS & BLS level calls.
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