Telemedicine at the Charlottesville Free Clinic - A Qualitative Study of a Natural Experiment

Rachel O'Brien
At the beginning of the COVID-19 pandemic, essentially all in-person visits at the Charlottesville Free Clinic (CFC) were stopped and telemedicine appointments were offered instead, a care delivery model never before implemented at CFC. This complete switch offered an opportunity to study the impact of telemedicine on the care of the unique free clinic population. We conducted a small-scale qualitative study through semi-structured interviews with both CFC patients and providers. Our study aimed to explore...
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