A Longitudinal Study of Local E-Government Development: The Policy Maker Perspective

Stuart Dillon, Eric Deakins, Sara Hofmann, Michael Räckers & Thomas Kohlborn
Developments in information and communication technologies have been an enabler of enhanced, citizen focused services by governments around the world. Electronic Government, or E-Government, is widely regarded as a disruptor of traditional e-government service provision through greater citizen access, enhanced democracy, improved information quality, and a range of governmental efficiencies. Local government has been a key e-government focus for many nations due to the wide and varied interactions these governmental agencies have with citizens. A...
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