Paradoxes of Change Management in Information System Development

Taru Salmimaa, Riitta Hekkala & Samuli Pekkola
This interpretive grounded theory (GT) study describes and analyses the experiences of information system development (ISD) project members. The project included two private sector organisations. The customer and the vendor had developed an old IS, that was supposed to be renewed, already over ten years ago. The renewal project was put on hold several times because of the financial uncertainties. The project was restarted in June 2010 when the final investment decision was made. New...
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