Improving the Predictability of IT Investment Business Value

Mark Van Der Pas & Brent Furneaux
Limitations in our ability to adequately forecast the expected value of IT investments represent a notable impediment to efforts to develop business cases that can be relied upon when making IT investment decisions. This undermines the effectiveness of these decisions and threatens the benefits that a portfolio of IT investments ultimately delivers. Since IT investment decisions have direct implications for the business value generated by IT and for organizational performance in general, this research aims...
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