Analyzing the Communication between the Public Safety Authorities and the Population in Crisis Situations

Katharina Dzubenko & Simon Nestler
The effective and efficient use of communication technologies be-tween the public safety authorities and the population is essential for coping with crisis situations. Therefore, the aim of this work is to examine the means of communication which are used by the public safety authorities in Germany. A survey among the relief workers was planned, conducted and analyzed on the basis of a custom questionnaire. The evaluation of the results revealed that the public safety authorities...
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