Evaluating Mobile Remote Presence Bots for Medical Consultation in Nursing Homes

Valérie Jungo, Christopher Lueg, Franziska Hofer & Matthias Bender
Interviews with nursing home residents and medical practitioners who used a telepresence robot aka mobile remote presence bot (MRP) for medical consultation suggest that consulting via MRP is viable option for certain types of consultations. Participants perceived communication via the MRP as generally positive and the interaction felt natural even though it clearly wasn't the same as face-to-face conversation. The interpersonal quality of communication was slightly reduced; consultations may become more effective however this may...
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