The Implementation of a New Information System for the Finance Department in a Private Hospital

Joss D. Watson
This change management project focused on the implementation of a new electronic information system for the Finance Department. This was carried out primarily to achieve a greater level of accurate, concise and complete billing information for the Finance staff. It was a move away from a system that was reliant on paper and folders to store information. For this project, I utilised Kotter’s (1996) 8 Steps model of change to help me to initiate the...
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