Improving the clinic journey of Respiratory Outpatient’s utilising an audit study

Cara Hegarty
Often as healthcare providers, we fail to step back and look at how we communicate with patients. Multiple governmental and organisational reports worldwide cite the strong correlation between poor communication and poor healthcare experiences. The foundations of healthcare are built on communication, yet its vital role in healthcare is often overlooked in terms of its significance to patient-centred care. The overall aim of this project was to improve the clinical journey of Respiratory outpatient’s. This...
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