Performance measures: mapping process to outcomes

D. Sutcliffe, B. Bennett, T. Lacey, E. Shaw & T. Stokes
Background: Performance measures (PMs) should measure healthcare processes that, when performed correctly, lead to improved health outcomes. PMs should also address processes with few intervening care processes between measured actions and intended outcomes; intended effect of processes far upstream[for full text, please go to the a.m. URL]