A Model of Workplace Anger Response Cycles

Anger is considered a basic emotion, evoked typically by something that interferes with the person's execution of plans or attainment of goals, as well as the perception of harm and unfair circumstances or behavior (Shaver, Schwartz, Kirson, & O'Connor, 1987). Research examining anger is largely focused on negative individual and organizational outcomes, such as raised blood pressure and heart disease, decreased productivity, reduced job satisfaction and increased job stress, and aggressive responses (Geddes & Callister,...
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