Our Tools and Our Values

Ethan Zuckerman & Martha Fuente-Bautista
UMass Amherst Libraries' Open Access Week 2021 opening keynote The digitization of all aspects of our lives presents an ongoing challenge for values-led organizations like public broadcasters, advocacy organizations and libraries. The software and systems we use to manage our operations often embed values that contradict our stated values as organizations - systems surveil users counter to our values of respecting user privacy, software manipulates user behavior contravening our values of user autonomy and intellectual...
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