Mutual Monitoring and Team Member Communication in Teams

Markus Christopher Arnold, R.Lynn Hannan & Ivo D. Tafkov
Prior research suggests that team member communication based on mutual monitoring can improve team performance by enabling the manager to more closely relate individual team members’ contributions to their rewards. Given that diverse work settings affect the ability of team members to observe each other, this study investigates whether the benefit firms can extract from such communication is affected by differences in the type of information available to team members. Specifically, we investigate whether team...
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