In much of classical queueing theory, workloads are assumed to be light-tailed, with job sizes being described using exponential or phase type distributions. However, over the past two decades, studies have shown that several real-world workloads exhibit heavy-tailed characteristics. As a result, there has been a strong interest in studying queues with heavy-tailed workloads. So at this stage, there is a large body of literature on queues with light-tailed workloads, and a large body of...