1,410,127 Works

Factors facilitating and inhibiting value stream mapping processes at hospital units in three Nordic countries - a Nordic multic

Jörgen WINKEL, Birna Dröfn BIRGISDÓTTIR, Kerstin DUDAS, Kasper EDWARDS, Sigrún GUNNARSDÓTTIR, Ulrika HARLIN, Caroline JAREBRANT & Jan JOHANSSON HANSE

The role of control and trust in a transition process to new ways of work

Martina HARTNER-TIEFENTHALER, Alessandro WAERZNER, Michael BARTZ & Sabine KOESZEGI
This study analyses the role of control and trust as important determinants of organizational culture in the transition process of a company to flexible work arrangements. A comprehensive case study in a medium-sized organization comprising qualitative interviews and online surveys prior and after the implementation of flexible work arrangements highlights the crucial role of trust between management and employees in the transition phase. Furthermore, it sheds light on adversarial effects of increased behavior control implemented...

Conceptualizing safety climate in the U.S. construction industry

Lauren A. MURPHY, Jack T. DENNERLEIN, Michelle M. ROBERTSON & Alberto J. CABAN-MARTINEZ

Documenting and sharing macroergonomic success stories: nearly two decades of good ergonomics

Richard J. HOLDEN, Michelle M. ROBERTSON, Patrick NEUMANN, Klaus J. ZINK & Pascale CARAYON

Interactive research and HTO as an industry development model

Johan KARLTUN, Jörgen EKLUND & Kjerstin VOGEL
Meat cutting has since long shown high frequencies of work-related disorders and injuries. The meat cutting industry initiated an interactive research project to assist the companies in creating a better work environment considering also the profitability. After an initial diagnosis, a broad strategy was formed and four mixed groups focusing personal development, technological developments, work organization and work environment started working. The results from these further initiated focused studies that were performed in close interaction...

A novel approach to understand nested layers in quality improvement

Anette KARLTUN
Studies on healthcare quality improvement (QI) increasingly point at the importance of understanding multilevel organizational issues, especially interaction between national, hospital and clinical level. In a EU-study involving ten hospitals in five countries one hospital stood out in successful multilevel QI work, which is elaborated in this paper. It is suggested that there is a potential in using linkages and dependencies in terms of organisational development and resource support (O) and method, process and IT...

OHS practitioners’ role in implementation of national OHS programmes

Kirsten OLSEN
This paper examines occupational health and safety (OHS) practitioners’ role in implementation of national OHS programmes using an insurance incentive scheme based on levy reduction for organisations that meet an audit standard for OHS management system. Two hundred and three OHS practitioners responded to an internet based questionnaire about their tasks related to implementation of the scheme and the reasons for their organisations to join. OHS policies and procedures and influencing stakeholders to engage in...

A phase of life oriented personnel development: a new approach considering the demographic change and the skills shortage in Ger

Meike SIEBERT-ADZIC & Ellen SCHÄFER

The EQUID approach: improving ergonomics quality in product life cycle

Karen LANGE-MORALES, Gabriel GARCÍA-ACOSTA & Ralph BRUDER
This paper presents the rationale behind the EQUID (Ergonomics Quality in Design) approach. The EQUID approach is a model that integrates two complementary processes. It tackles the requirements for addressing user issues according to the product life cycle, and it deals with the requirements to ensure the quality of addressing user issues in product design. The model was built upon the following aspects: challenges of product design and development (PDD) (i.e. uncertainty, complexity and consistency),...

Keeping rail on track: good practice work health and safety in the Australian rail industry

Jessica L PATERSON, Verna BLEWETT, Sophia RAINBIRD & Hayley ETHERTON
How organisations manage work health and safety is a reflection of their organisational culture. The Australian rail industry is diverse: organisations operate urban passenger networks, heavy haul in the Australian outback, or shift freight over large distances. The aim of the present study was to test lessons developed from earlier research in the Australian mining industry, the 10 Platinum Rules, as a framework for action towards improvements in organisational culture and WHS management in the...

Differences between psychosocial assessment of office and field workers in a utility company from a cross-sectional study

Denis A. COELHO, Carla S. D. TAVARES & Miguel L. LOURENÇO
This paper investigates the effect of the differences in the nature of work on the psychosocial assessment of people working under the same management, and in the same organizational environment. 32 field workers and 14 office workers of a utility company were voluntarily subjected to a psychosocial assessment. The short version of the Copenhagen Psychosocial Questionnaire was used. Statistical analysis yielded a significantly higher esteem score for the field workers. An odds ratios analysis carried...

Challenges in applying human factors approaches to health service design

Gyuchan Thomas JUN, Ander ALTUNA, James WARD, Ran BHAMRA, Stephen ROGERS, Amalin DUTT & Priyal SHAH
A participatory systems approach is a fundamental characteristic of the human factors and ergonomics discipline. However, the appropriate application of relevant methods is challenging in healthcare, since there is very limited time for staff to participate and their knowledge on design methods is usually very limited. An action research was carried out in a health service design project commissioned by a local health service commissioner. The aim of this paper is to examine and discuss...

Quality of everyday rehabilitation in the home care – a question of relational coordination?

K. ALBERTSEN, IM WIEGMAN, HJ LIMBORG, C THÖRNFELDT & J BJØRNER
Almost all municipalities in Denmark have within the latest years implemented a kind or everyday rehabilitation in the home care. The aim of this study was to explore how the relational coordination in the home care teams was related to the employee’s experience of job and quality of care. Analyses of qualitative and quantitative data from 5 municipalities indicate that if everyday rehabilitation is to succeed, it is crucial that the care workers perceive shared...

Designing work organization based on “profession” collectives and “inter-profession” relations

Sandrine CAROLY, Johann PETIT, Bernard DUGUE, Aurélie LANDRY, Philippe DAVEZIES, Fabien COUTAREL & Nadine POUSSIN
The aim is to show that the design of organizational structure can be enhanced through debates about work among profession-specific collectives and through the development of relations between several professions. We are carrying out several ergonomic interventions in projects with multidisciplinary teams working in occupational health departments. We shall present two cases of occupational health departments whose contexts, in terms of multidisciplinary team composition are different. The interventionrelated difficulties encountered during organizational design projects based...

The effect on organizational change on relational coordination - a multi case study

Kasper EDWARDS & Sanne Lykke LUNDSTRØM
This study presents results from an original empirical study of 11 organizational change projects in different wards at two Danish hospitals. The purpose of the study was to study was to study changes in relation coordination as a consequence of organizational change. We measured relational coordination before and after the organizational change using the 7 question relational coordination questionnaire. A group of employees were interviewed after the change project to uncover the nature and extent...

Distance management – a challenge in participatory interventions in virtual organizations

Christine IPSEN, Liv GISH & Signe POULSEN
Virtual organizations challenge the first line managers as they have to be able to manage from afar as distance managers. Investigating distance management in participatory multi-level interventions this paper presents a case study of four SMEs which have applied the multi-level participatory PoWRS program (Prevention of Work-Related Stress) over a six month period. Interviews were conducted with employees, in-house process facilitators, project managers and first line managers. The results show that distance managers are even...

Examining the effects of an office ergonomics intervention on computing behaviors, musculoskeletal health, culture and performan

Michelle M. ROBERTSON, Yueng-Hsiang HUANG & Jin LEE
An office ergonomics intervention incorporating a macroergonomics design approach was conducted to investigate the effects of a flexible workspace design and ergonomics training on musculoskeletal health, psychosocial environment and performance in a computer-based office setting. This longitudinal, field intervention study included three data collection periods (one pre- and two post-interventions). Knowledge workers were assigned to: flexible workspace (n=121), flexible workspace + ergonomics training (n=31), or control (n=45). The study findings indicated positive, significant effects on...

Implementation of participatory OL-OH intervention - focusing on the primary tasks

Elisabeth FRAMKE & Ole Henning SØRENSEN
Previous research has identified a need to combine and integrate organizational level, occupational health (OL-OH) interventions with workplace strategies. This study employed a maximum variation strategy to select four units within a large-scale OL-OH study for in-depth qualitative analysis. This study shows how taking a primary task focus as the outset in a participatory OL-OH intervention resulted in several local workplace specific initiatives to improve organizational conditions that employees perceived to be important to resolve....

Different ways of defining and measuring company size when studying its effects on OHS: a literature study

Hasse NORDLÖF
Company size is a proxy variable for other variables affecting occupational health and safety (OHS) performance. The aim of this literature study was twofold: to give an overview on how it empirically has been shown that smaller and larger companies differ from one another in terms of OHS, and to present how earlier studies have defined company size when studying its effects on OHS. Earlier studies show for example that the OHS standard improves as...

The intervention design and analysis scorecard: a business decision-making tool for participatory design of integrated health an

Michelle M. ROBERTSON, Robert HENNING, Nicholas WARREN, Suzanne NOBREGA, Megan DOVE-STEINKAMP, Andrea BIZARRO & The CPH-NEW Research Team
Using a participatory ergonomics framework, the Intervention Design and Analysis Scorecard (IDEAS) was developed and tested for engaging front-line employees in the design of integrated safety and health interventions. The IDEAS provides a stepwise approach for developing intervention proposals and was tested at four diverse worksites with trained facilitators. Employees were able to develop and gain management support for integrated interventions at each worksite.

The use of mixed methods in healthcare human factors and ergonomics research

Pascale CARAYON1, Sarah KIANFAR, Yaqiong LI, Anping XIE, Bashar ALYOUSEF & Abigail WOOLDRIDGE
We conducted a systematic literature review on the use of mixed methods in healthcare human factors and ergonomics research. A total of 53 papers published in 39 journals before February 2013 were identified. These studies tackle a range of human factors and ergonomics (HFE) issues, in particular related to various types of information technology. A variety of methods were used to collect qualitative and quantitative data: primarily interview, survey and observation for qualitative data, and...

Applying tools and techniques from the study of complex, adaptive systems to workplace safety

Lawrence HETTINGER & Arif JETHA

Using relational coordination as a tool for process improvement in organizational development in a Danish Nursing Home

Birgitte TØRRING & Finn NIELSEN

Workplace needs and experiences of university staff

Virpi RUOHOMÄKI, Marjaana LAHTINEN, Annu HAAPAKANGAS & Kari REIJULA
Workplaces of universities are changing. The study analyzed and identified work, workplace needs and experiences of university staff at the beginning of a broad building renovation. The university staff was profiled with different tasks, work specific needs and space requirements. The facilities supported well independent, individual tasks, but less collaboration and teamwork. The identified problems were related to the quality of indoor air, temperature and acoustics. The staff participated in workplace design through workshops. They...

Strategic engagement: including youth in the development of the Youth Work Health and Safety Strategy for South Australia

Verna BLEWETT, Sophia RAINBIRD, Larissa CLARKSON, Hayley ETHERTON & Jessica PATERSON
Young workers represent 40% of Australia’s casual workforce and 92% of young workers are also students. Work and study, combined with multiple other time pressures, contributes to negative health and safety outcomes for young workers. Young workers are more likely to be precariously employed, less likely to report incidents, accidents and injuries and may have poorly developed self-advocacy skills. These features make youth a vulnerable part of the workforce. We describe research that framed an...

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