468,162 Works

A Novel Method converting Bentazone-contaminated Groundwater into Clean Drinking Water

T. S. Jepsen
The safe and healthy Danish drinking water is threatened by pesticide contamination. Pesticides are found in 20 to 25 % of the drinking water abstraction wells (Thorling, et al., 2011) and previously 150 wells have been closed each year due to contamination (Brüsch, 2007). This has significant economic and environmental costs for Society in terms of identification of uncontaminated areas and installation of new wells, besides higher carbon dioxide footprint caused by deeper wells and...

Robust design, Predictable innovation

Niels Hansen

Systematic Method for Axiomatic Robustness-Testing (SMART)

Stefan Kemmler & Bernd Bertsche
SMART (Systematic Method for Axiomatic Robustness-Testing) is a method for the development of robust and reliable products. It combines elements from the robust design methodology with a holistic approach by using Axiomatic Design (AD) and the Taguchi Method (TM). These two methods were established and expanded by N.P. Suh [1990] (AD) and G. Taguchi [1949] (TM). SMART is based on the chronological sequence of the four phases of the Product Development Process (planning, conception, design...

The Variation Management Framework (VMF) for Robust Design

Thomas J. Howard, Martin Ebro, Tobias Eifler, Moritz Göhler, Søren N. Pedersen, A. Christiansen & A. Rafn

An assessment tool for dialysis patients’ satisfaction: exploring crucial satisfaction factors for Japanese patients

Xiuzhu GU & Kenji ITOH
A questionnaire-based survey was conducted to extract a factor structure for assessing dialysis patient satisfaction. Japanese dialysis patients expressed their high satisfaction with the facility where they currently received therapy; they also wished to continue their treatment in the facility and recommend it to those who need dialysis therapy as patient loyalty. The overall satisfaction was critically determined by 5 satisfaction factors, and the following 2 were especially contributed: environment and equipment, and treatment and...

Mobile Technologies and Patient Care: A Cognitive Systems Engineering View


Are physical work demands during cleaning associated with sedentary leisure time?

Mette Korshøj, Peter Krustrup, Mark Lidegaard, Karen Søgaard & Andreas Holtermann

Redesign of the logo and design of a new ergonomic hand tool enabled by systemic analysis of the Serra da Estrela PDO cheese uni

The work reported on this paper was aimed at improving the efficiency of a semi-artisanal cheese production process. A systemic design analysis, presented in another paper (Carrola, Couvinhas & Coelho, 2014) triggered the development of design work. A discursive analysis aimed at creating alternative logos for the Serra da Estrela PDO (Protected Designation of Origin) cheese was developed. Observations following an ethnographic approach identified ergonomic risks in cheese making during the process of cutting excess...

Factors facilitating and inhibiting value stream mapping processes at hospital units in three Nordic countries - a Nordic multic


The role of control and trust in a transition process to new ways of work

This study analyses the role of control and trust as important determinants of organizational culture in the transition process of a company to flexible work arrangements. A comprehensive case study in a medium-sized organization comprising qualitative interviews and online surveys prior and after the implementation of flexible work arrangements highlights the crucial role of trust between management and employees in the transition phase. Furthermore, it sheds light on adversarial effects of increased behavior control implemented...

Conceptualizing safety climate in the U.S. construction industry


Documenting and sharing macroergonomic success stories: nearly two decades of good ergonomics

Richard J. HOLDEN, Michelle M. ROBERTSON, Patrick NEUMANN, Klaus J. ZINK & Pascale CARAYON

Interactive research and HTO as an industry development model

Johan KARLTUN, Jörgen EKLUND & Kjerstin VOGEL
Meat cutting has since long shown high frequencies of work-related disorders and injuries. The meat cutting industry initiated an interactive research project to assist the companies in creating a better work environment considering also the profitability. After an initial diagnosis, a broad strategy was formed and four mixed groups focusing personal development, technological developments, work organization and work environment started working. The results from these further initiated focused studies that were performed in close interaction...

A novel approach to understand nested layers in quality improvement

Studies on healthcare quality improvement (QI) increasingly point at the importance of understanding multilevel organizational issues, especially interaction between national, hospital and clinical level. In a EU-study involving ten hospitals in five countries one hospital stood out in successful multilevel QI work, which is elaborated in this paper. It is suggested that there is a potential in using linkages and dependencies in terms of organisational development and resource support (O) and method, process and IT...

OHS practitioners’ role in implementation of national OHS programmes

Kirsten OLSEN
This paper examines occupational health and safety (OHS) practitioners’ role in implementation of national OHS programmes using an insurance incentive scheme based on levy reduction for organisations that meet an audit standard for OHS management system. Two hundred and three OHS practitioners responded to an internet based questionnaire about their tasks related to implementation of the scheme and the reasons for their organisations to join. OHS policies and procedures and influencing stakeholders to engage in...

A phase of life oriented personnel development: a new approach considering the demographic change and the skills shortage in Ger


The EQUID approach: improving ergonomics quality in product life cycle

This paper presents the rationale behind the EQUID (Ergonomics Quality in Design) approach. The EQUID approach is a model that integrates two complementary processes. It tackles the requirements for addressing user issues according to the product life cycle, and it deals with the requirements to ensure the quality of addressing user issues in product design. The model was built upon the following aspects: challenges of product design and development (PDD) (i.e. uncertainty, complexity and consistency),...

Keeping rail on track: good practice work health and safety in the Australian rail industry

How organisations manage work health and safety is a reflection of their organisational culture. The Australian rail industry is diverse: organisations operate urban passenger networks, heavy haul in the Australian outback, or shift freight over large distances. The aim of the present study was to test lessons developed from earlier research in the Australian mining industry, the 10 Platinum Rules, as a framework for action towards improvements in organisational culture and WHS management in the...

Differences between psychosocial assessment of office and field workers in a utility company from a cross-sectional study

Denis A. COELHO, Carla S. D. TAVARES & Miguel L. LOURENÇO
This paper investigates the effect of the differences in the nature of work on the psychosocial assessment of people working under the same management, and in the same organizational environment. 32 field workers and 14 office workers of a utility company were voluntarily subjected to a psychosocial assessment. The short version of the Copenhagen Psychosocial Questionnaire was used. Statistical analysis yielded a significantly higher esteem score for the field workers. An odds ratios analysis carried...

Challenges in applying human factors approaches to health service design

Gyuchan Thomas JUN, Ander ALTUNA, James WARD, Ran BHAMRA, Stephen ROGERS, Amalin DUTT & Priyal SHAH
A participatory systems approach is a fundamental characteristic of the human factors and ergonomics discipline. However, the appropriate application of relevant methods is challenging in healthcare, since there is very limited time for staff to participate and their knowledge on design methods is usually very limited. An action research was carried out in a health service design project commissioned by a local health service commissioner. The aim of this paper is to examine and discuss...

Quality of everyday rehabilitation in the home care – a question of relational coordination?

Almost all municipalities in Denmark have within the latest years implemented a kind or everyday rehabilitation in the home care. The aim of this study was to explore how the relational coordination in the home care teams was related to the employee’s experience of job and quality of care. Analyses of qualitative and quantitative data from 5 municipalities indicate that if everyday rehabilitation is to succeed, it is crucial that the care workers perceive shared...

Designing work organization based on “profession” collectives and “inter-profession” relations

Sandrine CAROLY, Johann PETIT, Bernard DUGUE, Aurélie LANDRY, Philippe DAVEZIES, Fabien COUTAREL & Nadine POUSSIN
The aim is to show that the design of organizational structure can be enhanced through debates about work among profession-specific collectives and through the development of relations between several professions. We are carrying out several ergonomic interventions in projects with multidisciplinary teams working in occupational health departments. We shall present two cases of occupational health departments whose contexts, in terms of multidisciplinary team composition are different. The interventionrelated difficulties encountered during organizational design projects based...

The effect on organizational change on relational coordination - a multi case study

Kasper EDWARDS & Sanne Lykke LUNDSTRØM
This study presents results from an original empirical study of 11 organizational change projects in different wards at two Danish hospitals. The purpose of the study was to study was to study changes in relation coordination as a consequence of organizational change. We measured relational coordination before and after the organizational change using the 7 question relational coordination questionnaire. A group of employees were interviewed after the change project to uncover the nature and extent...

Distance management – a challenge in participatory interventions in virtual organizations

Christine IPSEN, Liv GISH & Signe POULSEN
Virtual organizations challenge the first line managers as they have to be able to manage from afar as distance managers. Investigating distance management in participatory multi-level interventions this paper presents a case study of four SMEs which have applied the multi-level participatory PoWRS program (Prevention of Work-Related Stress) over a six month period. Interviews were conducted with employees, in-house process facilitators, project managers and first line managers. The results show that distance managers are even...

Examining the effects of an office ergonomics intervention on computing behaviors, musculoskeletal health, culture and performan

Michelle M. ROBERTSON, Yueng-Hsiang HUANG & Jin LEE
An office ergonomics intervention incorporating a macroergonomics design approach was conducted to investigate the effects of a flexible workspace design and ergonomics training on musculoskeletal health, psychosocial environment and performance in a computer-based office setting. This longitudinal, field intervention study included three data collection periods (one pre- and two post-interventions). Knowledge workers were assigned to: flexible workspace (n=121), flexible workspace + ergonomics training (n=31), or control (n=45). The study findings indicated positive, significant effects on...

Registration Year

  • 2014

Resource Types

  • Text